How soon will my package be shipped?
Orders will ship with Canada Post, 2-5 business days from when the order is received.
What are your Shipping rates and delivery times?
LOCAL: FREE PICK UP at our Saskatoon studio
*Please email us at email@example.com to set up a private pick up time after you’ve completed your online order.
All shipping rates are listed at checkout. Free shipping for orders over $150.
Estimated transit times:
CANADA | 2-7 business days
USA | 5-10 business days
INTERNATIONAL | up to 14 business days
NOTE: Delivery standards are not guaranteed but best estimated as per Canada Post. Weather + mail volume can affect delivery times.
Duties & Customs
What about additional taxes and duties?
Bōbé Beauty is not responsible for additional taxes or duties that you may be charged if you live outside of Canada.
Packages will be marked at full value in accordance with the law.
Returns, Damage, & Disclaimer
Can i return my purchases?
Due to the nature of our products we cannot accept returns or exchanges. Please know that your feedback is valued + welcomed at firstname.lastname@example.org as we strive to make your Bōbé experience a positive one.
what if my product arrives damaged?
Every effort is made to ensure that your order is packed to prevent damage. In the rare event that your order arrives damaged, please contact email@example.com with your order number + a photo of the damage as soon as possible.
Once orders leave the Bōbé Beauty studio, we are not responsible for the loss of a parcel, delivery errors or damaged parcels. Please ensure your shipping information (including correct address) is up-to-date before finalizing your order.
Still have questions?
I'm happy to answer them for you!